Privacy Policy

Information Collected:
– We collect various types of customer information, including:
– Personal details (e.g., name, address).
– Contact information (e.g., email, phone number).
– Payment data (e.g., credit card information).
– Usage data (e.g., website activity, preferences).

We will only collect personal information by lawful and fair means. Personal information may be collected directly from you or your authorized representative or may be collected from a third party such as a licensee or representative authorized by us to provide services to you. You may supply your personal information to us in person when using our websites, apps, and digital tools, or communicating with us via social networks and other online channels, e.g. through your Facebook, Instagram, YouTube, Pinterest, LinkedIn or X identity.
We do not collect personal and sensitive information unless the information is reasonably necessary for our business functions or activities. We will obtain your consent before collecting any sensitive information.
When you deal with us, you will need to identify yourself in order for us to provide our services to you, as such we do not accept the use of pseudonyms.

If you access our websites or apps, we may collect additional personal information about you in the form of your IP address and/ or domain name. For more details please see our Website Cookie Policy for further information.

The way in which we use and disclose personal information
We will use or disclose your personal information only for the purposes for which it was collected. We will use or disclose your information for another purpose only if you have consented, or if you would reasonably expect us to do so or as required by law.
We may use your personal information for the purposes of our own direct marketing, however, we will ensure you have the ability to opt out of future such communications.
We use Facebook & other social media Custom and Lookalike Audiences to deliver advertisements to Facebook & other social media users based on email addresses, phone numbers, and visits to our websites and app. We may use the information we collect from you to display advertisements to our target audience of users.

Purpose:
We collect customer information for the following purposes:
– Providing information about our services.
– Enhancing the customer experience.

Disclosure to others
We may disclose your personal information to overseas recipients such as education institutions located outside your home country, overseas visa agencies, IELTS test centers, professional bodies, commercial organizations, or regulatory authorities when you have sought our assistance to apply for study at those institutions or where disclosure is required for verification purposes. As such, the location of these overseas recipients would depend on the specific institutions to which you apply or where such verification is required.

For events or conferences, we may disclose, with your consent, some of the information that is collected via the online registration form such as your name or your email address to sponsors for marketing purposes.
This information is stored and accessed only as required to provide our services to you. Where we transfer data to offshore servers, the data is subject to use restrictions and safeguards against unauthorized access.
The information disclosed to overseas recipients consists of any information you have given us to provide the relevant services. By accepting services from us, you consent to us providing your personal information to the relevant overseas recipient as mentioned above. 

The steps we take to protect and keep secure the personal information we hold,
We take reasonable technical and organizational measures to protect the personal information we hold against interference, loss, unauthorized access, use, modification or disclosure, and other misuse.

 

The steps we take include:
Maintenance of computer technology, people, and process-based security measures for example firewalls, network security configurations, encryption, use of passwords, and other appropriate measures where information is held in electronic form; regular updates to security systems and configurations to protect our systems from malicious activity; restriction of access to data to only those staff that need access to carry out our business activities; training and ensuring that all our employees are required, as a condition of employment, to treat personal information held by us as confidential.
However, you should be aware that if you submit information to us electronically the internet is not a secure environment. We take reasonable steps to provide a secure channel for receiving information but cannot absolutely protect personal information before it reaches us.

 

Consent:
We obtain customer consent for data collection and usage through clear and transparent opt-in mechanisms during registration or when necessary.

Security Measures:
We implement robust security measures to protect customer data from unauthorized access or breaches. These measures include encryption, access controls, and regular security assessments.

Data Sharing:
Customer data is not shared with third parties without explicit consent, except when required by law or to provide our services effectively. Any sharing is limited to the purposes stated in this policy.

Data Retention:
Customer data is retained only for as long as necessary to fulfill the purposes for which it was collected. When data is no longer needed, it is securely deleted or anonymized. 

User Rights:
Customers have the following rights regarding their data:
– The right to access their information.
– The right to correct inaccuracies.
– The right to request data deletion, subject to legal requirements.

Valid Reasons Include:
We have reason to suspect that unlawful activity or misconduct of a serious nature has been engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter; or giving access would reveal evaluative information generated within us in connection with a commercially sensitive process.
If your personal details change, or you believe the information we hold about you is incorrect, incomplete, or out-of-date, please contact us so that we can correct our records. 

Right to Erasure
At your request, we will remove all the data we have for you which we are not required legally to retain. 

Right to Restrict Processing
You have the right to restrict processing when you have exercised one of the above rights and it may take some time to process that request. For example: when you contact us to update your details you have the right to request restriction until your details are updated. 

Right to Withdraw Consent
For the processing activities where we have asked you for consent, you have the right to withdraw this consent at any point by unsubscribing from a message from us, or by contacting info@immitalks.com

Right to object
You can object to the processing of your personal data.

Right to not be subject to automated decisions and profiling
None of our processing activities are purely automated and no decisions are made without human intervention. There are instances where we process data to analyze or predict behavior but we will ask you for explicit consent when this processing will involve your personal data.

Right to data portability
If you have provided us with your personal data with consent or under the contact obligations, you have the right to request the data you have provided to us in a machine-readable format should you decide to move to another data controller.

Making a request
Requests for access or correction to your personal information or other privacy rights described above should be addressed to the Immi Talks by emailing: info@immitalks.com

All requests will be responded to in writing within a reasonable period of time. As part of this process, we will verify the identity of the individual requesting the information prior to providing access or making any changes. If we cannot fulfill your request, we will respond and provide you with an explanation. Make a complaint if you are unhappy about how we have dealt with or are dealing with your personal information

We have procedures in place to deal with your inquiries or complaints. If you have any questions about our policy or any complaint regarding the treatment of your privacy by us, please contact info@immitalks.com

If you feel we have intruded on your privacy or misused your data, you are able to complain at our address below:

Address: Trikuta Complex, B 32, B.C Rd, near Lords Inn Hotel, Jammu, Jammu and Kashmir 180005

Phone Number +91 70518 57957

Email: info@immitalks.com

Compliance:
We are committed to complying with all relevant data protection laws and regulations

Updates to this Policy
This version of the policy was published on 04 September 2024. From time to time we may update this privacy policy. We encourage you to take the time to review it any time you provide us with personal information. We aim for there to be no surprises in our dealings with your personal information. If we make significant changes to the policy and we have your email address, we will send you an email informing you of these changes, how they may impact you, and reminding you of your privacy rights.

Immi Talks will not share your details with others without your permission:

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